Question 1

The term business ecosystem describes the loosely coupled but interdependent networks of suppliers,distributors,outsourcing firms,transportation service firms,and technology manufacturers.

Accepted Answer

A) True 
 B)False

Question 2

The ________ model highlights the primary or support activities that add a margin of value to a firm's products or services where information systems can best be applied to achieve a competitive advantage.

Accepted Answer

A)  competitive forces
B)  value chain
C)  bargaining power
D)  new entrant
E)  rivalryF) B) and C)
G) A) and E)

Question 3

The idea that the more any given resource is applied to production,the lower the marginal gain in output,until a point is reached where the additional inputs produce no additional value,is referred to as:

Accepted Answer

A)  the point of no return.
B)  the law of diminishing returns.
C)  supply and demand.
D)  network inelasticity.
E)  virtual economics.F) A) and B)
G) A) and C) B

Question 4

According to agency theory,the firm is viewed as a(n) :

Accepted Answer

A)  unified,profit-maximizing entity.
B)  task force organization that must respond to rapidly changing environments.
C)  entrepreneurial endeavor.
D)  "nexus of contracts" among self-interested individuals.
E)  entrepreneurial structure.F) A) and D)
G) C) and E)

Question 5

Information systems are used to enable new products and services via product differentiation.

Accepted Answer

A) True 
 B)False

Question 6

You are consulting with the owner of Better Fitness,a national chain of gyms.What strategies might Better Fitness use in applying information services to achieve a competitive advantage?

Accepted Answer

Better Fitness could use computers,smart...

Question 7

The interaction between information technology and organizations is influenced:

Accepted Answer

A)  solely by the decision making of middle and senior managers.
B)  by the development of new information technologies.
C)  by many factors,including structure,politics,culture,and environment.
D)  by two main macroeconomic forces: capital and labor.
E)  by the rate of growth of the organization.F) A) and E)
G) None of the above

Question 8

Which of the following is not a true statement about value webs?

Accepted Answer

A)  Value webs involve a collection of independent firms that use information technology to coordinate their value chains.
B)  Value webs are more customer-driven than traditional value chains.
C)  Value webs operate in a less linear fashion than traditional value chains.
D)  Value webs are inflexible and cannot adapt quickly to changes in supply and demand.
E)  Value webs involve highly synchronized industry value chains.F) A) and C)
G) A) and E)

Question 9

In the value chain model,support activities are most directly related to the production and distribution of the firm's products and services,which create value for the customer.

Accepted Answer

A) True 
 B)False

Question 10

Under Mintzberg's classification of organizational structure,knowledge-based organizations fall under the category of:

Accepted Answer

A)  entrepreneurial structures.
B)  divisionalized bureaucracies.
C)  professional bureaucracies.
D)  adhocracies.
E)  machine bureaucracies.F) A) and C)
G) B) and C)

Question 11

Which of the following is a support activity in a firm's value chain?

Accepted Answer

A)  Inbound logistics
B)  Operations
C)  Sales and marketing
D)  Service
E)  TechnologyF) B) and E)
G) A) and D) E

Question 12

You are advising the owner of ABC Computers,a small local computer shop that repairs and also builds custom computers to order.What competitive strategies could ABC Computers employ? Which ones may it have difficulty executing?

Accepted Answer

Low-cost leadership: ABC Computers may h...

Question 13

Mass customization offers individually tailored products or services using the same resources as mass production.

Accepted Answer

A) True 
 B)False

Question 14

Why are disruptive technologies "tricky"? Provide examples.

Accepted Answer

Disruptive technologies can be tricky be...

Question 15

Smart products are an example of the Internet of Things.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is a competitive force challenging the publishing industry?

Accepted Answer

A)  Positioning and rivalry among competitors
B)  Low cost of entry
C)  Substitute products or services
D)  Customers' bargaining power
E)  Suppliers' bargaining powerF) A) and E)
G) B) and D)

Question 17

Which of the following best illustrates the use of information systems to focus on market niche?

Accepted Answer

A)  A car manufacturer's website that lets you customize the features on the car you are purchasing.
B)  A restaurant chain analyzing local sales figures to determine which menu items to serve.
C)  A bookseller selling an e-book reader that reads only the bookseller's books.
D)  A department store creating specialized products for preferred customers.
E)  A clothes manufacturer expanding its offerings to new styles.F) B) and E)
G) B) and D)

Question 18

The four major competitive strategies are:

Accepted Answer

A)  low-cost leadership,substitute products and services,customers; and suppliers.
B)  low-cost leadership,product differentiation,focus on market niche,and customer and supplier intimacy.
C)  new market entrants,substitute products and services,customers,and suppliers.
D)  low-cost leadership,new market entrants,product differentiation,and focus on market niche.
E)  customers,suppliers,new market entrants,and substitute products.F) A) and C)
G) A) and B) B

Question 19

All of the following are competitive forces in Porter's model except:

Accepted Answer

A)  suppliers.
B)  new market entrants.
C)  disruptive technologies.
D)  customers.
E)  substitute products.F) A) and E)
G) None of the above

Question 20

Information systems can be used at the industry level to achieve strategic advantage by:

Accepted Answer

A)  building industrywide,IT-supported consortia and symposia.
B)  raising the bargaining power of suppliers.
C)  encouraging the entry of new competitors.
D)  enforcing standards that reduce the differences between competitors.
E)  decreasing switching costs.F) None of the above
G) B) and D)

Exam 3: Information Systems,organizations,and Strategy

The term business ecosystem describes the loosely coupled but interdependent networks of suppliers,distributors,outsourcing firms,transportation service firms,and technology manufacturers.

Correct AnswerverifiedShow Answer

The ________ model highlights the primary or support activities that add a margin of value to a firm's products or services where information systems can best be applied to achieve a competitive advantage.

Correct AnswerverifiedShow Answer

The idea that the more any given resource is applied to production,the lower the marginal gain in output,until a point is reached where the additional inputs produce no additional value,is referred to as:

Correct AnswerverifiedB

According to agency theory,the firm is viewed as a(n) :

Correct AnswerverifiedShow Answer

Information systems are used to enable new products and services via product differentiation.

Correct AnswerverifiedShow Answer

You are consulting with the owner of Better Fitness,a national chain of gyms.What strategies might Better Fitness use in applying information services to achieve a competitive advantage?

Correct AnswerverifiedBetter Fitness could use computers,smart...View AnswerShow Answer

The interaction between information technology and organizations is influenced:

Correct AnswerverifiedShow Answer

Which of the following is not a true statement about value webs?

Correct AnswerverifiedShow Answer

In the value chain model,support activities are most directly related to the production and distribution of the firm's products and services,which create value for the customer.

Correct AnswerverifiedShow Answer

Under Mintzberg's classification of organizational structure,knowledge-based organizations fall under the category of:

Correct AnswerverifiedShow Answer

Which of the following is a support activity in a firm's value chain?

Correct AnswerverifiedE

You are advising the owner of ABC Computers,a small local computer shop that repairs and also builds custom computers to order.What competitive strategies could ABC Computers employ? Which ones may it have difficulty executing?

Correct AnswerverifiedLow-cost leadership: ABC Computers may h...View AnswerShow Answer

Mass customization offers individually tailored products or services using the same resources as mass production.

Correct AnswerverifiedShow Answer

Why are disruptive technologies "tricky"? Provide examples.

Correct AnswerverifiedDisruptive technologies can be tricky be...View AnswerShow Answer

Smart products are an example of the Internet of Things.

Correct AnswerverifiedShow Answer

Which of the following is a competitive force challenging the publishing industry?

Correct AnswerverifiedShow Answer

Which of the following best illustrates the use of information systems to focus on market niche?

Correct AnswerverifiedShow Answer

The four major competitive strategies are:

Correct AnswerverifiedB

All of the following are competitive forces in Porter's model except:

Correct AnswerverifiedShow Answer

Information systems can be used at the industry level to achieve strategic advantage by:

Correct AnswerverifiedShow Answer

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B

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Better Fitness could use computers,smart...
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E

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Low-cost leadership: ABC Computers may h...
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Disruptive technologies can be tricky be...
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B

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