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Prime Computing, an auditing firm, purchases a management information system called Gamma Dot. Most of Prime Computing's employees are unfamiliar with the functional aspects of Gamma Dot, and management decides to approach external trainers to train its employees. Melinda, the company's training coordinator, is tasked with finding suitable trainers. Melinda sends an e-mail, with a document outlining the company's training requirements, to multiple vendors and asks them to provide suitable trainer profiles and cost quotes. What is the document called that Melinda sends out to training vendors?


A) a request for proposal
B) articles of incorporation
C) instructional design
D) a needs assessment form
E) an organization analysis report

F) A) and B)
G) A) and C)

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What are experiential programs?

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To develop teamwork and leadership skill...

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Reagan, the manager of a car dealership, finds it impossible to train his mechanics on the details of every potential repair problem because of the increasing complexity and variety of today's vehicles. Hence, he provides them with a training program that familiarizes them with the basics of engine, emission, and other types of repair. Additionally, in case of a particular problem, the training program allows the mechanics to seek expert advice through an online computer application. Which learning approach is being implemented by Reagan?


A) e-learning simulation
B) electronic performance support system
C) experiential behavior modeling program
D) virtual reality-based simulation program
E) Myers-Briggs simulation program

F) A) and E)
G) A) and C)

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________ requires that employees actually learn the content of the training program and that the necessary conditions are in place for employees to apply what they learned.


A) Behavior modeling
B) Transfer of training
C) Simulation
D) Virtual reality
E) Action learning

F) B) and E)
G) C) and E)

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What are the three approaches to diversity training?

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Approaches to diversity training include...

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In the context of training, what is e-learning?

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E-learning involves receiving training v...

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________ refers to a process of systematically developing training to meet specified needs.


A) Role-play
B) Recruitment
C) Simulation
D) Instructional design
E) Organization analysis

F) A) and B)
G) C) and D)

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What are the merits of apprenticeship?

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For trainees, a major advantag...

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What are the different stages of the instructional design process?

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An instructional design process begins w...

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Which statement is TRUE regarding case studies?


A) Case studies stimulate learning by actively involving participants and the competitive nature of business.
B) Cases encourage trainees by giving them practice in weighing and acting on uncertain outcomes after evaluating a case.
C) Trainees play a passive role while being trained with case studies.
D) Case studies do not encourage trainees to take risks.
E) Training with case studies does not require any interaction among trainees.

F) B) and C)
G) D) and E)

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Yvonne, a student at Carlitto College, is pursuing a degree in international business management. As part of her program at Carlitto College, she accepts an opportunity to work at Pullman Consulting for a period of six months, where she will gain experience related to her field. Yvonne's employment at Pullman Consulting is an example of a(n)


A) internship.
B) coordination training.
C) apprenticeship.
D) experiential training program.
E) simulation training program.

F) A) and D)
G) A) and C)

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Information such as facts, techniques, and procedures that trainees can recall after training is an example of


A) training outcomes.
B) transfer of training.
C) return on investment on training.
D) training credits.
E) training improvements.

F) B) and C)
G) D) and E)

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Which question can be answered by performing a person analysis?


A) What are the tasks that require more training?
B) How will the training be carried out?
C) Are employees ready for training?
D) Does the organization have the infrastructure to support training?
E) Are there any impediments to implementing a training program?

F) C) and E)
G) C) and D)

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Action learning uses challenging, structured outdoor activities, which include difficult sports.

A) True
B) False

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What should managers do to support training?

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Some of the ways in which managers can s...

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Which term refers to a detailed description of a situation that trainees analyze and discuss and is designed to develop higher-order thinking skills?


A) a restrictive covenant
B) an electronic performance support system
C) a case study
D) a request for proposal
E) an avatar

F) All of the above
G) A) and E)

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What are some of the effective ways of implementing a training program?

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In general, effective training communica...

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Which form of training prepares employees to perform their jobs effectively, learn about the organization, and establish work relationships?


A) orientation
B) benchmarking
C) sensitivity training
D) bumping
E) conditioning

F) A) and D)
G) D) and E)

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Identify the occupation that would typically employ an apprentice.


A) accountant
B) doctor
C) carpenter
D) nurse
E) lawyer

F) B) and E)
G) A) and E)

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Keith is paid for assisting a welder on a construction site. He also is adding to his welding skills by attending a local trade school. When he finishes his training program and demonstrates he has mastered specific skills, he will become a journeyman welder. Which statement best identifies that Keith is in an apprenticeship program?


A) It can't be an internship, because apprentices are paid, while interns are not.
B) Apprentices, unlike interns, do not learn on the job.
C) Apprentices have hands-on experience assisting a tradesperson.
D) Unlike interns, apprentices do not attend educational institutions.
E) Interns are more likely than apprentices to get admonished for their mistakes on the job.

F) C) and D)
G) B) and C)

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