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In multilevel marketing,independent contractors who sell a product can increase their own incomes by recruiting _________ to also sell the product.


A) commissionaires
B) front-men
C) merchant wholesalers
D) downliners

E) A) and B)
F) B) and C)

Correct Answer

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A value of shipping by truck is that trucks can deliver small shipments to remote locations.

A) True
B) False

Correct Answer

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Which type of wholesale organization would be most useful to a small manufacturer that has shipments that are too small to fill a truck or railcar?


A) Rack jobbers
B) Cash-and-carry wholesalers
C) Piggy-backers
D) Freight forwarders

E) B) and D)
F) B) and C)

Correct Answer

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Many firms that want to use an intensive distribution strategy would find vending machines an attractive method of selling their goods.

A) True
B) False

Correct Answer

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A __________ offers a huge selection of one type of product such as books,toys,or sporting goods) to dominate that category of goods.


A) department store
B) category killer store
C) saturation retailer
D) cash-and-carry retailer

E) All of the above
F) None of the above

Correct Answer

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Marketing manager Connie Smythe is concerned that her firm is doing a poor job of managing the movement of finished products to the final consumer.If Connie is right,her firm should work to improve its:


A) outbound logistics.
B) administered support system.
C) materials handling.
D) coordination of its freight forwarders.

E) A) and C)
F) A) and B)

Correct Answer

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Retailers that participate in an exclusive distribution strategy will have a strong incentive to carry a large inventory of the good and provide exceptional service to customers.

A) True
B) False

Correct Answer

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Retailers are marketing intermediaries who sell to ultimate consumers.

A) True
B) False

Correct Answer

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Drop shippers are limited function wholesalers that typically put together many small shipments to form a single larger shipment.

A) True
B) False

Correct Answer

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Which of the following statements about service utility is most accurate? Service utility is:


A) becoming less important to retailers in this age of self-service marketing.
B) the one type of utility that online firms provide more efficiently than traditional retailers.
C) more likely to be provided by wholesalers than by retailers.
D) becoming crucial to traditional retailers as they try to prevent their customers from defecting to firms using direct marketing.

E) All of the above
F) B) and D)

Correct Answer

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Discount stores,supermarkets,and department stores are all common types of:


A) multilevel marketers.
B) full-service wholesalers.
C) retail stores.
D) category killers.

E) C) and D)
F) All of the above

Correct Answer

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Lazee Ladd Furniture obtains materials from several suppliers and uses these materials to produce its goods.It relies on several marketing intermediaries to help it distribute the furniture.Together,Lazee Ladd,its suppliers,and the marketing intermediaries are all part of a supply chain.

A) True
B) False

Correct Answer

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Traditional retailers can stay competitive with online retailers by being part of a unified system of distribution.

A) True
B) False

Correct Answer

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An) __________ sells general merchandise directly from the manufacturer at a discount;items may be discontinued or have certain product flaws.


A) department store
B) discount store
C) outlet store
D) specialty store

E) A) and B)
F) A) and C)

Correct Answer

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The basic transportation service criteria are speed,cost,dependability,flexibility,frequency,and reach.

A) True
B) False

Correct Answer

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Some economists would say that intermediaries add costs to the channel of distribution and need to be eliminated.

A) True
B) False

Correct Answer

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____________ wholesalers are independently owned and take title to the goods they handle.


A) Full service broker
B) Merchant
C) Agent
D) Primary

E) All of the above
F) C) and D)

Correct Answer

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Soundworthy Stereo is a producer of high quality speakers and stereo components.The company sells its products through a few preferred retailers in any geographic are A.Soundworthy uses a selective distribution strategy.

A) True
B) False

Correct Answer

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Barbara Dixon operates a small business out of her home.She makes a trip to a local Riteprice Office Supply about once a month to buy computer and office supplies for her business.The prices at the Riteprice are very low,but it does not offer credit or delivery services.Riteprice is a cash-and-carry wholesaler.

A) True
B) False

Correct Answer

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The process of managing the movement of raw materials,parts,work in progress,finished goods,and related information through all of the organizations involved in the supply chain in a timely manner is called multi-modal management.

A) True
B) False

Correct Answer

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