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Top-level managers make an organization's strategic decisions that focus on a key idea for using resources in order to take advantage of opportunities.

A) True
B) False

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Strategic plans:


A) establish the short-range objectives of an organization.
B) must take into account an organization's capabilities and resources.
C) are designed to implement the activities and objectives specified in the tactical plans.
D) generally cover periods ranging from two to six months.
E) must be developed by an organization's lower management.

F) A) and E)
G) A) and C)

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For any company,owners and shareholders are the only sources of primary funding.

A) True
B) False

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Which of the following is the first function of management?


A) Planning
B) Crowdsourcing
C) Staffing
D) Factoring
E) Directing

F) C) and D)
G) A) and C)

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Which of the following is true of the management function of directing?


A) All managers are involved in directing,but it is most important for top-level managers.
B) Directing designs the map that lays the groundwork for the other managerial functions.
C) Good directing does not require the implementation of deadlines.
D) Directing involves determining and administering appropriate rewards and recognition.
E) Telling employees what to do and when to do it is against the principles of directing.

F) B) and E)
G) A) and B)

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Melanie is one of the senior managers in the consumer electronics department of a large company.She is part of a team that determines the objectives of the department based on future trends in the industry and decides how to accomplish them.Melanie is involved in the management function of:


A) staffing.
B) recruiting.
C) planning.
D) crowdsourcing.
E) factoring.

F) A) and D)
G) A) and B)

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_____ is the process of evaluating and correcting activities to keep an organization on course.


A) Planning
B) Benchmarking
C) Staffing
D) Controlling
E) Recruiting

F) A) and E)
G) C) and D)

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Jason is an operations manager in an automobile company.Which of the following is most likely to be his primary management function in the firm?


A) Administering production activities
B) Arranging finance
C) Creating advertisements
D) Recruiting employees
E) Promoting products and services

F) A) and B)
G) A) and C)

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Crisis management plans generally cover maintaining business operations during a crisis and:


A) holding first-line employees solely responsible for the crisis.
B) avoiding responsibility for the crisis in the media.
C) communicating with others about the situation and the company's response to the crisis.
D) ensuring that the employees do not know about details of the crisis.
E) isolating top managers from the process of dealing with the crisis.

F) B) and C)
G) All of the above

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Xtreme Toys,a company that manufactures toys inspired by popular video games,creates a strategic plan to be the leader in the product category within a period of three years.The company's middle management also creates a half-yearly plan to ensure that the objectives of the strategic plan are properly implemented.The half-yearly plan created by Xtreme Toys can be regarded as a(n) :


A) operational plan.
B) contingency plan.
C) static plan.
D) tactical plan.
E) executive-level plan.

F) None of the above
G) D) and E)

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_____ refer to the ability of an individual to think in abstract terms and to see how parts fit together to form the whole.


A) Technical skills
B) Perceptual skills
C) Conceptual skills
D) Social skills
E) Human relations skills

F) None of the above
G) C) and D)

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Due to a drop in the sales of its products,a few production employees and sales personnel of Red Fin Products Inc.were laid off.Which aspect of staffing does this scenario illustrate?


A) Downsizing
B) Bartering
C) Outsourcing
D) Benchmarking
E) Directing

F) C) and E)
G) B) and E)

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The specific operations of an organization,plant,division,or department would most typically involve the _____ of the company.


A) top management
B) middle management
C) executive officers
D) board of directors
E) stockholders

F) All of the above
G) C) and E)

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Positions such as foremen,supervisors,and office service managers are a part of the _____ of a company.


A) top management
B) first-line management
C) middle management
D) executive levels
E) strategic planning division

F) A) and B)
G) A) and C)

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In the context of a business's objectives,which of the following is an ineffective practice?


A) Isolating them from the business's mission
B) Stating them in such a way that they are measurable
C) Using them to make tactical plans for the business
D) Keeping them elaborate or simple
E) Using them to establish criteria to evaluate performance

F) B) and E)
G) A) and B)

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When assessing the appropriateness of a decision option,managers should:


A) consider its impact on the organization as a whole.
B) think narrowly about the one department most affected by the decision.
C) disregard the practicality of the options available.
D) choose the option that partially addresses the problem.
E) limit the evaluation to objective procedures.

F) A) and E)
G) C) and E)

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Dividing work into small units and assigning it to specific individuals is a task related to the management function of _____.


A) evaluating
B) organizing
C) staffing
D) controlling
E) recruiting

F) All of the above
G) None of the above

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A(n) _____ is best described as the result that a firm wishes to achieve.


A) protocol
B) statute
C) referendum
D) agenda
E) goal

F) A) and B)
G) D) and E)

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When analyzing options in the decision-making process,managers must consider the appropriateness and _____ of each option.


A) novelty
B) practicality
C) creativity
D) universality
E) reversibility

F) A) and B)
G) A) and C)

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George is a bank manager.He manages the activities of an entire branch without specializing in any one particular function.Thus,George is a(n) _____.


A) human resource manager
B) production manager
C) sales manager
D) administrative manager
E) marketing manager

F) A) and C)
G) B) and C)

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