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The behavioral approach to managers studies


A) what managers say they do on the job.
B) what managers actually do on the job.
C) how many managers are actually needed for a particular job.
D) the preparation managers have had to perform a job.
E) the training that would be useful for a manager to perform a task successfully.

F) A) and B)
G) None of the above

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Which of the following is most likely to help a manager increase his or her span of control?


A) shifting responsibilities to staff departments
B) adopt Theory Z
C) eliminate the position of one or two supervisors who currently report to the manager
D) substitute machines for the work of several workers
E) develop an additional layer of hierarchy above the manager

F) A) and C)
G) B) and E)

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The organizational culture approach to managers:


A) emphasizes how American firms differ from other firms.
B) emphasizes how table manners, musical tastes, and other cultural issues affect the evaluation of a manager by superiors.
C) emphasizes how organizations change the culture of their surrounding communities.
D) emphasizes how an organizational climate affects a manager's performance.
E) emphasizes how organizations integrate workers from multicultural backgrounds.

F) B) and D)
G) B) and C)

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