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A new refrigerator falls into which of the following classifications of goods?


A) Specialty products
B) Accessory equipment
C) Shopping products
D) Convenience products

E) A) and C)
F) A) and B)

Correct Answer

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If a company's target market is small and buyers are concentrated in a specific geographical area,which distribution channel would be most effective?


A) Direct channel
B) Use of multiple market intermediaries
C) Long distribution channel
D) Producer to wholesaler to retailer to consumer

E) C) and D)
F) B) and D)

Correct Answer

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Global brand names must be selected with care,because an acceptable name in one country may be unacceptable in another country.

A) True
B) False

Correct Answer

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Vending machines are an example of ________.


A) direct selling
B) direct-response retailing
C) automatic merchandising
D) indirect selling

E) None of the above
F) B) and C)

Correct Answer

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Fax machines are classified as which of the following?


A) Specialty products
B) Capital items
C) Accessory equipment
D) Shopping products

E) None of the above
F) C) and D)

Correct Answer

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Which of the following is inconsistent with a product in its decline stage?


A) Producers are beginning to leave the industry.
B) Prices begin to decline sharply.
C) Few changes occur in the product features.
D) Promotion activities are kept to a minimum.

E) None of the above
F) A) and D)

Correct Answer

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During the maturity stage,firms aggressively protect their market share and distinguish their products from those of competitors.

A) True
B) False

Correct Answer

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True

Wholesalers are examples of marketing intermediaries.

A) True
B) False

Correct Answer

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Which of the following is NOT a benefit of marketing intermediaries?


A) Marketing utility is created.
B) Services such as transporting merchandise to convenient locations are performed.
C) Costs of buying and selling are decreased.
D) Makers of a product can contact customers cost effectively.

E) All of the above
F) B) and C)

Correct Answer

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Some products can be highly profitable during the later stages of their life cycle because the initial development costs already have been recovered.

A) True
B) False

Correct Answer

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Which of the following is not a role of packaging and labelling?


A) Control cost
B) Identify products and communicate usage
C) Protect the product from damage
D) Comply with government regulations

E) C) and D)
F) A) and B)

Correct Answer

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Raoul's job is to make sure that his company's goods get from the warehouse to retailers in a timely fashion.Raoul's job involves the ________ function.


A) production
B) distribution
C) management
D) finance

E) All of the above
F) None of the above

Correct Answer

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A consumer who is at the stage of brand insistence will buy a competing brand only if his or her preferred brand is unavailable.

A) True
B) False

Correct Answer

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False

Physical distribution is the movement of products from producer to user.

A) True
B) False

Correct Answer

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The combination of industry saturation and intense competition indicates that a product has reached the ________ stage of its product life cycle.


A) early
B) decline
C) maturity
D) growth

E) A) and B)
F) A) and C)

Correct Answer

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C

Maria owns a store that prepares gourmet chocolates,which are hand-made and sold on the premises.What type of product is Maria selling?


A) Convenience
B) Shopping
C) Specialty
D) Accessory

E) A) and C)
F) A) and B)

Correct Answer

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A building contractor is creating a southwestern-style restaurant in Calgary.Which method of transportation would be best for shipping ceramic tile from New Mexico to Alberta?


A) Truck
B) Air
C) Railroad
D) Water

E) A) and D)
F) C) and D)

Correct Answer

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________ is responsible for moving goods and services from producers to buyers.


A) Production
B) Distribution
C) Marketing
D) Logistics

E) B) and C)
F) A) and D)

Correct Answer

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Which classification of business goods is usually consumed over a long period and usually involves large sums of money?


A) Convenience items
B) Capital items
C) Installations
D) Expense items

E) None of the above
F) A) and C)

Correct Answer

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Retailers such as Home Depot and Auto Zone are examples of marketing intermediaries.

A) True
B) False

Correct Answer

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