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Communication and information technologies can plan an important role in bridging gaps and breaking down barriers between organizations. Firms can leverage ________ and ________ to facilitate automated communications and coordinated actions with suppliers, distributers, and other firm partners.


A) email; social media.
B) telephone systems; outsourced systems
C) point-of-sale inventory systems; RFID technology
D) cloud systems; banking.

E) All of the above
F) A) and B)

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Generally speaking discussions of the relationship between strategy and structure strongly imply that


A) strategy follows structure.
B) structure follows strategy.
C) strategy can effectively be formulated without considering structural elements.
D) structure typically has a very small influence on the strategy of a firm.

E) A) and D)
F) C) and D)

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BRCK began in 2014 and from the start designed its products in a developing country while manufacturing in a developed country. Its corporate headquarters are in Nairobi, Kenya, at a technology center that houses a small group of entrepreneurs. By 2016, the company was selling in 50 countries. BRCK is an example of a


A) multidomestic organization.
B) worldwide matrix organization.
C) worldwide product division structure.
D) global start-up organization.

E) None of the above
F) A) and B)

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The relationship between strategy and structure can be best described as


A) strategy determines structure but structure does not determine strategy.
B) structure determines strategy but strategy does not determine structure.
C) strategy and structure influence each other.
D) a third force determines both strategy and structure.

E) C) and D)
F) B) and D)

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Organizations generally tend to become internally focused when faced with ________ and ________.


A) resource scarcity; declining performance
B) internal pressures; improving performance
C) resource abundance; declining performance
D) external pressures; resource abundance

E) B) and D)
F) B) and C)

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A virtual organization may be most appropriate for firms


A) whose strategies require merging technologies.
B) whose product life cycles are just beginning.
C) who have no need to get to market quickly with new offers.
D) who have no need to meet competitive pressures.

E) A) and C)
F) A) and B)

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