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John and Jenny have been saving for two years to take their six children on a vacation to Disney World.They are surprised to find out that airline tickets are far more expensive than they had anticipated.They decide to try to find cheaper tickets on Priceline, where they are allowed to set the price they are willing to pay for the airline tickets.What form of ebusiness model are John and Jenny using?


A) CBC
B) B2B
C) C2B
D) C2C

E) A) and B)
F) None of the above

Correct Answer

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Which ebusiness tool increases the speed of business by allowing the transfer of documents with the same speed as the telephone?


A) Knowledge management system
B) Podcasting
C) Email
D) Ebusiness

E) None of the above
F) A) and B)

Correct Answer

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What caused Polaroid to go bankrupt?


A) It failed to have innovative technology and a captive customer base.
B) One-hour film processing and digital cameras stole its market share.
C) People who want instant access to their pictures also want a third party involved.
D) Internet websites such as Flickr and Facebook stole its market share.

E) A) and D)
F) All of the above

Correct Answer

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What is the business strategy that lets a company shorten the order process and add value with reduced costs or a more responsive and efficient service, and occurs when a business sells directly to the customer online?


A) Disintermediation
B) Intermediaries
C) Cybermediation
D) None of these

E) None of the above
F) B) and D)

Correct Answer

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What uses the Internet to reassemble buyers, sellers, and other partners in a traditional supply chain in new ways?


A) Content providers
B) Intermediaries
C) Reintermediation
D) Cybermediation

E) C) and D)
F) None of the above

Correct Answer

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Which of the following would not be considered an advantage of ebusiness?


A) Expanding global reach
B) Opening new markets
C) Reducing costs
D) Reducing information reach

E) C) and D)
F) B) and D)

Correct Answer

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Which of the following is an example of a sustaining technology?


A) Porsche's faster car
B) Intel's low-end microprocessor
C) Sony's transistor-based consumer electronics (transistor radio)
D) All of these

E) B) and C)
F) A) and C)

Correct Answer

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Large wikis, such as Wikipedia, can protect the quality and accuracy of their information by assigning users roles such as __________.


A) Reader
B) Subject matter expert
C) Editor
D) All of these

E) B) and D)
F) C) and D)

Correct Answer

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Transaction brokers process online sales transactions.

A) True
B) False

Correct Answer

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Web 2.0 is the next generation of Internet that uses a more mature, distinctive communications platform characterized by new qualities such as collaboration, sharing, and free.

A) True
B) False

Correct Answer

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Which of the following demonstrates potential issues with Business 2.0 and information vandalism?


A) Open source allows anyone to be able to edit, damage, or destroy content
B) Copyright protection
C) Decreases in employee productivity
D) Decreases in process productivity

E) B) and C)
F) None of the above

Correct Answer

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What are the four most common Business 2.0 characteristics?


A) Content sharing, user-contributed content, collaboration competition elimination, web browser organization
B) Content sharing, open source through specialty-contributed content only, collaboration inside the community, specialized collaboration
C) Content sharing through open source, user-contributed content, collaboration inside the organization, collaboration outside the organization
D) Consumer sharing through open systems, company-contributed content, collaboration inside the organization, collaboration throughout the organization

E) B) and C)
F) B) and D)

Correct Answer

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eBay buyers voluntarily comment to other users and sellers on the quality of service, promptness of shipping, and their general satisfaction with the product.This is one of the most popular examples of user-generated content and is called ____________.


A) Reputation system
B) Knowledge system
C) Explicit system
D) User-generated sales cycle

E) B) and D)
F) B) and C)

Correct Answer

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What is web content that is created and updated by many users for many users?


A) Cybermediation contributed content
B) User-contributed content
C) Executive generated content
D) Customer generated content

E) None of the above
F) C) and D)

Correct Answer

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What is a component of Web 3.0 that describes things in a way that computers can understand?


A) Social tagging
B) Sustaining web
C) Social web
D) Semantic web

E) None of the above
F) A) and B)

Correct Answer

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What is the practice of expanding your business and social contacts by constructing a personal network?


A) Network effects
B) Tagging
C) Social taxonomy
D) Social networking

E) A) and B)
F) A) and D)

Correct Answer

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What is the primary business advantage of using email?


A) Increasing the speed of order entry
B) Providing the ability to inform and communicate with many people simultaneously, immediately, and with ease
C) Providing the ability to have friends all over the globe
D) Increasing the number of computers required in an office

E) B) and C)
F) None of the above

Correct Answer

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Which of the following represents an example of why an employer would use social media?


A) To find potential job candidates via LinkedIn
B) To review potential job candidates by viewing their Facebook page
C) To attract new job candidates via YouTube
D) All of these

E) A) and D)
F) B) and C)

Correct Answer

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Information __________ measures the number of people a firm can communicate with all over the world.

Correct Answer

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Many businesses are using instant messaging as a way to answer and resolve questions or problems quickly.

A) True
B) False

Correct Answer

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