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What are operations of a firm? How can operations be categorized?

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The operations of a firm can be thought ...

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Learning effects tend to be more significant when:


A) a task involves a few simple steps.
B) a task is repeated for a period of over five years.
C) the workforce consists of unskilled labor.
D) the cumulative output becomes half of what it was originally.
E) a technologically complex task is repeated.

F) A) and E)
G) C) and D)

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Which of the following terms best represents the systematic reductions in production costs that have been observed to occur over the life of a product?


A) Global web
B) Dispersion linkage
C) Economies of scale
D) Experience curve
E) Efficiency frontier

F) B) and D)
G) None of the above

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The actions that managers take to attain the goals of the firm are referred to as a firm's strategy.

A) True
B) False

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The liberalization of the world trade and investment environment in recent decades, by facilitating greater international competition, has generally:


A) increased cost pressures.
B) decreased the demand for local responsiveness.
C) decreased pressures for cost reduction.
D) increased consumer surplus.
E) reduced the production of conventional commodity products.

F) C) and D)
G) A) and B)

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The appropriateness of the strategy that a firm chooses to use in an international market varies with the extent of pressures for:


A) quality improvement and product standardization.
B) customer surplus and quality improvements.
C) customer surplus and product standardization.
D) cost reductions and local responsiveness.
E) product standardization and cost reductions.

F) C) and E)
G) A) and E)

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Which of the following statements is true about economies of scale?


A) Economies of scale lead to an increase in the average unit cost of a product.
B) Attaining economies of scale increases a firm's profitability.
C) The ability to spread variable costs over a large volume is a source of economies of scale.
D) Economies of scale result due to the increase in the perceived value of a product.
E) Economies of scale refer to cost savings that come from learning by doing.

F) A) and B)
G) All of the above

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Serving a global market from a single location is consistent with:


A) establishing a high-cost position.
B) taking advantage of location economies.
C) moving down the experience curve.
D) operating from a position which falls inside the efficiency frontier.
E) going up the global web.

F) D) and E)
G) B) and C)

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Which of the following is a primary activity in the operations of a firm?


A) Logistics function
B) Research and development
C) Information systems
D) Human resource function
E) Company infrastructure

F) A) and D)
G) None of the above

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Firms that operate internationally are able to realize location economies by dispersing individual value creation activities to locations where they are performed most efficiently and effectively.

A) True
B) False

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Which of the following strategies focuses on increasing profitability by customizing the firm's goods or services so that they provide a good match to tastes and preferences in different national markets?


A) International strategy
B) Global standardization strategy
C) Localization strategy
D) Transnational strategy
E) Nationalization strategy

F) A) and D)
G) None of the above

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How does possessing a core competence help a firm?


A) It helps a firm to create value in such a way that premium pricing is impossible.
B) It reduces a firm's dependence on its logistics function.
C) It enables a firm to reduce the costs of value creation.
D) It reduces the scope of transfer of skills to foreign markets.
E) It reduces the need to replicate a business model in a foreign market.

F) A) and C)
G) C) and D)

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The various value creation activities that a firm undertakes are referred to as operations.

A) True
B) False

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Which of the following is true about learning effects?


A) They tend to be more significant in nonrepetitive tasks.
B) They tend to be less significant when a task is technologically complex.
C) They typically last a lifetime.
D) They are important only during the start-up period of a new process.
E) They do not have any effect on the cost of production.

F) A) and D)
G) A) and E)

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Profit growth is measured by the percentage increase in net profits over time.

A) True
B) False

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Pressures for local responsiveness imply that it may not be possible to leverage skills and products associated with a firm's core competencies wholesale from one nation to another.

A) True
B) False

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A number of studies have observed that a product's production costs decline by some quantity about each time:


A) annual output is halved.
B) cumulative output doubles.
C) the workforce is trimmed by 75 percent.
D) fixed investment triples.
E) foreign domestic investment doubles.

F) C) and E)
G) A) and C)

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What constitutes an organizational structure?

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Organizational structure consists of thr...

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In terms of attaining a competitive advantage, support activities can be as important as the primary activities of the firm.

A) True
B) False

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Location economies are the economies that arise from performing a value creation activity in the optimal location for that activity, wherever in the world that might be.

A) True
B) False

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