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Regular vehicle maintenance is essential to extending the life of your car.Engine oil should be changed approximately every _______ miles,depending on recommendations for the vehicle.


A) 6,000
B) 3,000 - 5,000
C) 6,000 - 10,000
D) 2,000 - 3,000
E) 10,000

F) A) and E)
G) B) and D)

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An online buying club requires an annual fee of $60 in order to qualify for a 15 percent discount on purchases.What amount would a person have to buy in order to save enough to cover the cost of the membership?


A) $15
B) $60
C) $165
D) $400
E) $600

F) A) and D)
G) A) and E)

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This scam uses e-mail spam or pop-up messages to deceive you into revealing your credit card number,bank account information,social security number,passwords,or other personal information is called:


A) pharming.
B) phishing.
C) Internet pyramid scheme.
D) bogus "campus card" scheme.
E) foreign scam.

F) B) and C)
G) B) and D)

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B

The items produced for a single chain of stores are commonly sold under a ____________ brand.


A) store
B) government
C) regional
D) chain
E) national

F) A) and E)
G) B) and E)

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A

Distinguish between an implied warranty and an express warranty.

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An express warranty is usually in writte...

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A disadvantage of leasing an automobile would be the:


A) relatively high cost of the security deposit.
B) the higher monthly payment as compared to a purchase.
C) poor expense records for tax purposes.
D) additional costs for turning the car in early.
E) responsibility for fuel expenses.

F) A) and E)
G) A) and D)

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Margaret Wilson has a piece of paper that she can mail in to the manufacturer of the product that she just purchased.It allows her to get part of her purchase price back.What is she most likely using?


A) Coupon
B) Rebate
C) Warranty
D) Indenture
E) Service contract

F) D) and E)
G) C) and E)

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What legal actions are available when assistance is needed to resolve a consumer complaint?

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Legal actions available to con...

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Federal laws limit the amount that a consumer is liable for regarding purchases made with a lost or stolen card to:


A) $50.
B) $100.
C) $150.
D) $250.
E) $500.

F) A) and B)
G) C) and D)

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Sarah Wilson wants to purchase a package of shredded cheese at a local store for taco night.Is it better for her to pay $2.56 for 16 ounces or $3.60 for 24 ounces of this product? Explain your answer.

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Unit price of 16 ounce product: $2.56 / ...

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Government agencies provide information sources and complaint hotlines to assist consumers with buying decisions.

A) True
B) False

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True

In most states,creditors are not permitted to call you:


A) during the day at work.
B) during the evening at home.
C) during weekends.
D) during holidays.
E) after the debt is repaid.

F) C) and D)
G) A) and C)

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A limited warranty covers all aspects of the product and does not require the buyer to incur any of the costs for shipping and repairs.

A) True
B) False

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Unit pricing uses a standard unit of measurement to compare the prices of packages of different sizes.

A) True
B) False

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What type of warranty indicates that the seller has the right to sell a product?


A) Express warranty
B) Full warranty
C) Implied warranty of title
D) Warranty of merchantability
E) Limited warranty

F) None of the above
G) D) and E)

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An example of an economic factor that influences buying decisions would be:


A) family size.
B) inflation.
C) advertising.
D) hobbies.
E) lifestyle.

F) D) and E)
G) A) and D)

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Most consumer complaints are resolved by:


A) legal action.
B) assistance from a government agency.
C) contacting a company's headquarters.
D) returning to the place of purchase.
E) obtaining help from an action line.

F) A) and B)
G) A) and D)

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Howard Ramsell recently became aware of implied warranties that exist for consumer purchases.An implied warranty exists as a result of:


A) a stated intent of the seller.
B) actions by consumers.
C) the intended use of a product.
D) rulings of federal consumer agencies.
E) a written statement from the manufacturer.

F) A) and E)
G) A) and B)

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An implied warranty that comes with a used car is that:


A) major repairs are the responsibility of the seller.
B) government agencies will repair safety defects.
C) the vehicle is guaranteed to run for a while.
D) hidden defects will be repaired at no cost to the buyer.
E) the vehicle will be serviced free of charge for one year.

F) None of the above
G) B) and D)

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A used car sold "as is" has:


A) a limited warranty.
B) no express warranty.
C) a 30-day guarantee.
D) a full warranty on parts but not labor.
E) a 90-day guarantee.

F) A) and C)
G) C) and D)

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