Question 1

Klaus's office has always used Tangerine computers. His technical people have suggested that he switch all his employees over to Vale computers. Klaus is reluctant because it will mean not only replacing all the computers but also buying all new software and taking the time to train everyone. Klaus is worried about

Accepted Answer

A)  barriers to entry.
B)  benchmarking.
C)  environmental uncertainty.
D)  switching costs.
E)  strategic maneuvering.F) A) and B)
G) A) and D)

Question 2

Which of the following is said to occur when two or more firms combine?

Accepted Answer

A)  An acquisition
B)  A takeover
C)  A merger
D)  Diversification
E)  DownsizingF) A) and D)
G) A) and B)

Question 3

Which of the following is a barrier to entry?

Accepted Answer

A)  Consumer demand for a product
B)  Lack of brand recognition
C)  The existence of a popular complement
D)  A low-cost distribution method
E)  An inexpensive production processF) A) and C)
G) B) and E)

Question 4

When two or more companies work together to manage their external environment, they are using _____.

Accepted Answer

A)  monopolistic strategies
B)  strategic maneuvering
C)  cooperative strategies
D)  dependent strategies
E)  competitive strategiesF) A) and B)
G) A) and C)

Question 5

Grandma Myrtle's Tasty Treats is a company that sells different varieties of snack cakes. When Grandma Myrtle's Tasty Treats spends its own money to promote the snack cake industry as a whole, the company is practicing _____.

Accepted Answer

A)  competitive aggression
B)  competitive pacification
C)  public relations
D)  voluntary cooptation
E)  comparative actionF) C) and D)
G) D) and E)

Question 6

Creating supplies of excess resources in case of unpredictable needs is known as _____.

Accepted Answer

A)  cooptation
B)  smoothing
C)  flexible processing
D)  empowering
E)  bufferingF) All of the above
G) A) and B) E

Question 7

Wellspring Health and United Coverage are two health insurance companies that have joined forces with one another to lobby against a new regulation that will affect their ability to deny claims. This action is referred to as _____.

Accepted Answer

A)  contraction
B)  coalition
C)  cooptation
D)  domain selection
E)  benchmarkingF) B) and C)
G) C) and E)

Question 8

The information that Bryan has collected in his competitive analysis can be referred to as _____.

Accepted Answer

A)  corporate espionage
B)  competitive intelligence
C)  domain selection
D)  strategic vision
E)  mission statementF) A) and C)
G) B) and D)

Question 9

_____ refers to management of the network of facilities and people that obtain materials from the outside, transform them into products, and distribute the products to customers.

Accepted Answer

A)  Inventory management
B)  Strategic maneuvering
C)  Human resource management
D)  Customer service
E)  Supply chain managementF) B) and D)
G) A) and E)

Question 10

The entrance by a company into another market or industry for which it has an existing expertise is called _____.

Accepted Answer

A)  benchmarking
B)  strategic positioning
C)  outsourcing
D)  domain selection
E)  cooptationF) None of the above
G) A) and C)

Question 11

Which of the following factors is indicated by the fact that it will require a large capital investment to start a new bed and breakfast?

Accepted Answer

A)  High bargaining power of customers
B)  Low threat of new entrants
C)  High threat of new entrants
D)  Many substitute products
E)  Low bargaining power of customersF) None of the above
G) A) and C)

Question 12

Corporate mission statements, business practices, symbols and ceremonies, and the stories people tell can all give clues to

Accepted Answer

A)  organizational climate.
B)  organizational culture.
C)  competitive environment.
D)  external environment.
E)  macroenvironment.F) B) and C)
G) B) and D)

Question 13

Fujiko, a new manager at a company, has been asked to focus on the competitive environment of the organization. Which of the following is a factor Fujiko should focus on?

Accepted Answer

A)  Government regulation
B)  Economic performance
C)  Demographics
D)  Rivals
E)  TechnologyF) C) and D)
G) A) and E)

Question 14

According to the competing values model, if an organization's culture is based on control, efficiency, formal structures, and secure employment, it could be best described as a(n)  _____.

Accepted Answer

A)  hierarchy
B)  clan
C)  market
D)  adhocracy
E)  meritocracyF) C) and E)
G) A) and E)

Question 15

Explain the different characteristics of strong corporate cultures and weak corporate cultures.

Accepted Answer

The answer of Explain the different characteristics of strong corporate...

Question 16

The attitude and behavior patterns that shape people's experience of an organization is called an organizational _____.

Accepted Answer

A)  culture
B)  climate
C)  environment
D)  strategy
E)  adhocracyF) A) and D)
G) None of the above B

Question 17

Which of the following would be a sign of a weak organizational culture?

Accepted Answer

A)  Everyone knows the organization's goals.
B)  Everyone understands how things are done.
C)  Everyone believes in the company's mission.
D)  Everyone uses a rulebook to decide what to do.
E)  Everyone helps new employees fit in.F) A) and B)
G) D) and E)

Question 18

Explain how technology can help an organization.

Accepted Answer

The answer of Explain how technology can help an organization....

Question 19

Which of the following statements about organizational culture is true?

Accepted Answer

A)  Corporate mission statements are always a true expression of a firm's culture.
B)  Who is hired and fired and why indicate the firm's real value and are a clue to the culture.
C)  A firm with a strong culture will have different people holding different values.
D)  A culture that was advantageous in a prior era continues to be so in a new environment.
E)  It is unnecessary to consider culture when considering a merger.F) C) and E)
G) D) and E)

Question 20

The immediate environment surrounding a firm is known as its

Accepted Answer

A)  macroenvironment.
B)  demographic environment.
C)  competitive environment.
D)  internal environment.
E)  economic environment.F) A) and B)
G) C) and D) C

Exam 2: The External and Internal Environments

Correct Answer
verified

Which of the following is said to occur when two or more firms combine?

Correct Answer
verified

Which of the following is a barrier to entry?

Correct Answer
verified

When two or more companies work together to manage their external environment, they are using _____.

Correct Answer
verified

Grandma Myrtle's Tasty Treats is a company that sells different varieties of snack cakes. When Grandma Myrtle's Tasty Treats spends its own money to promote the snack cake industry as a whole, the company is practicing _____.

Correct Answer
verified

Creating supplies of excess resources in case of unpredictable needs is known as _____.

Correct Answer
verified
E

Wellspring Health and United Coverage are two health insurance companies that have joined forces with one another to lobby against a new regulation that will affect their ability to deny claims. This action is referred to as _____.

Correct Answer
verified

The information that Bryan has collected in his competitive analysis can be referred to as _____.

Correct Answer
verified

_____ refers to management of the network of facilities and people that obtain materials from the outside, transform them into products, and distribute the products to customers.

Correct Answer
verified

The entrance by a company into another market or industry for which it has an existing expertise is called _____.

Correct Answer
verified

Which of the following factors is indicated by the fact that it will require a large capital investment to start a new bed and breakfast?

Correct Answer
verified

Corporate mission statements, business practices, symbols and ceremonies, and the stories people tell can all give clues to

Correct Answer
verified

Fujiko, a new manager at a company, has been asked to focus on the competitive environment of the organization. Which of the following is a factor Fujiko should focus on?

Correct Answer
verified

According to the competing values model, if an organization's culture is based on control, efficiency, formal structures, and secure employment, it could be best described as a(n) _____.

Correct Answer
verified

Explain the different characteristics of strong corporate cultures and weak corporate cultures.

Correct Answer
verified

The attitude and behavior patterns that shape people's experience of an organization is called an organizational _____.

Correct Answer
verified
B

Which of the following would be a sign of a weak organizational culture?

Correct Answer
verified

Explain how technology can help an organization.

Correct Answer
verified

Which of the following statements about organizational culture is true?

Correct Answer
verified

The immediate environment surrounding a firm is known as its

Correct Answer
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C

Exam 2: The External and Internal Environments

Correct AnswerverifiedShow Answer

Which of the following is said to occur when two or more firms combine?

Correct AnswerverifiedShow Answer

Which of the following is a barrier to entry?

Correct AnswerverifiedShow Answer

When two or more companies work together to manage their external environment, they are using _____.

Correct AnswerverifiedShow Answer

Grandma Myrtle's Tasty Treats is a company that sells different varieties of snack cakes. When Grandma Myrtle's Tasty Treats spends its own money to promote the snack cake industry as a whole, the company is practicing _____.

Correct AnswerverifiedShow Answer

Creating supplies of excess resources in case of unpredictable needs is known as _____.

Correct AnswerverifiedE

Wellspring Health and United Coverage are two health insurance companies that have joined forces with one another to lobby against a new regulation that will affect their ability to deny claims. This action is referred to as _____.

Correct AnswerverifiedShow Answer

The information that Bryan has collected in his competitive analysis can be referred to as _____.

Correct AnswerverifiedShow Answer

_____ refers to management of the network of facilities and people that obtain materials from the outside, transform them into products, and distribute the products to customers.

Correct AnswerverifiedShow Answer

The entrance by a company into another market or industry for which it has an existing expertise is called _____.

Correct AnswerverifiedShow Answer

Which of the following factors is indicated by the fact that it will require a large capital investment to start a new bed and breakfast?

Correct AnswerverifiedShow Answer

Corporate mission statements, business practices, symbols and ceremonies, and the stories people tell can all give clues to

Correct AnswerverifiedShow Answer

Fujiko, a new manager at a company, has been asked to focus on the competitive environment of the organization. Which of the following is a factor Fujiko should focus on?

Correct AnswerverifiedShow Answer

According to the competing values model, if an organization's culture is based on control, efficiency, formal structures, and secure employment, it could be best described as a(n) _____.

Correct AnswerverifiedShow Answer

Explain the different characteristics of strong corporate cultures and weak corporate cultures.

Correct AnswerverifiedShow Answer

The attitude and behavior patterns that shape people's experience of an organization is called an organizational _____.

Correct AnswerverifiedB

Which of the following would be a sign of a weak organizational culture?

Correct AnswerverifiedShow Answer

Explain how technology can help an organization.

Correct AnswerverifiedShow Answer

Which of the following statements about organizational culture is true?

Correct AnswerverifiedShow Answer

The immediate environment surrounding a firm is known as its

Correct AnswerverifiedC

Correct Answer
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E

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B

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C