Question 1

As an element of a high-performance work system,_____ determine(s) how the details of the organization's necessary activities will be grouped,whether into jobs or team responsibilities.

Accepted Answer

A)   information systems
B)   reward systems
C)   performance
D)   organizational structure
E)   task designF) All of the above
G) C) and D)

Question 2

Which of the following practices is most likely to enhance occupational intimacy?

Accepted Answer

A)   Lowering emphasis on organizational learning
B)   Narrowing the scope of work
C)   Setting highly abstract goals
D)   Establishing rigid and enduring pay structures
E)   Establishing policies that show concern for employees' needsF) All of the above
G) B) and C)

Question 3

According to research,organizations that introduce integrated high-performance work practices usually experience increases in productivity and long-term financial performance.

Accepted Answer

A) True 
 B)False

Question 4

The most popular way to empower employees is to design work so that it can be performed single-handedly by individuals.

Accepted Answer

A) True 
 B)False

Question 5

An organization's _____ usually makes most of the decisions about organizational structure.

Accepted Answer

A)   top management
B)   HR department
C)   supervisors
D)   middle-level managers
E)   technical analystsF) A) and E)
G) A) and B)

Question 6

Performance management systems support organizational goals best if they:

Accepted Answer

A)   define and measure performance in broad behavioral terms.
B)   link performance measures to meeting internal and external customers' needs.
C)   ignore situational constraints.
D)   are outsourced to professional behavior management firms.
E)   choose business goals based on employees' skills and abilities.F) C) and D)
G) B) and C)

Question 7

Generally speaking,_____ bring(s) networks of people together to collaborate on projects,solve problems,or socialize.

Accepted Answer

A)   cloud computing
B)   social media
C)   social discrimination
D)   grid computing
E)   primary groupF) B) and E)
G) B) and D)

Question 8

What are the different conditions that contribute to the formation of a high-performance work system?

Accepted Answer

Certain conditions underlie the formatio...

Question 9

People experience occupational intimacy when they love their work,when they and their co-workers care about one another,and when they find their work meaningful.

Accepted Answer

A) True 
 B)False

Question 10

Discuss how recruitment and selection practices contribute to high performance in an organization.

Accepted Answer

At a high-performance organization,recru...

Question 11

Discuss the concept of occupational intimacy.

Accepted Answer

Some organizations are moving beyond con...

Question 12

Which of the following is a business indicator of the success of the training programs implemented by the HR department of an organization?

Accepted Answer

A)   The extent to which training programs meet the needs of employees and the company
B)   Training dollars per employee
C)   Communication to employees about available training opportunities
D)   Assistance in identifying management potential
E)   Quality of introduction/orientation programsF) A) and B)
G) D) and E)

Question 13

One way to measure HRM effectiveness is to measure a program's success in terms of whether it achieved its objectives and whether it delivered value in an economic sense.

Accepted Answer

A) True 
 B)False

Question 14

What is an HRM audit?

Accepted Answer

An HRM audit is a formal review of the o...

Question 15

The primary focus of an HRM audit is on:

Accepted Answer

A)   motivating customers.
B)   estimating the costs of implementing an HR practice.
C)   reviewing the various outcomes of HRM functions.
D)   determining the dollar value of the HRM program.
E)   determining the legality of HR practices.F) A) and B)
G) A) and C)

Question 16

Which of the following is a condition that contributes to high performance?

Accepted Answer

A)   Employees' rewards and compensation relate to the company's financial performance.
B)   Work design allows employees to use a single skill.
C)   Employee participation is planning changes pertaining to work method is limited.
D)   Employees do not receive formal performance feedback.
E)   Training is discouraged because of high costs.F) B) and C)
G) All of the above

Question 17

A learning culture creates the conditions in which managers:

Accepted Answer

A)   encourage flexibility.
B)   discourage experimentation.
C)   help sustain the status quo.
D)   encourage groupthink.
E)   demonstrate a high degree of risk aversion.F) A) and B)
G) C) and E)

Question 18

A high-performance work system is most likely to place employees in work teams where:

Accepted Answer

A)   employee empowerment is considerably low.
B)   employees primarily work as individual contributors.
C)   employees collaborate to make decisions and solve problems.
D)   the affective job satisfaction among employees is low.
E)   Technology is used to the minimum.F) C) and D)
G) A) and B)

Question 19

How can the HR department of an organization meet the needs of employees?

Accepted Answer

A)   By providing qualified staffing
B)   Through performance management
C)   By hiring people with niche skills
D)   By providing training and development
E)   By enforcing labor law regulationsF) C) and E)
G) All of the above

Question 20

Which one of the following is a selection method that organizations can adopt to identify employees who innovate,share ideas,and take initiative?

Accepted Answer

A)   Technical proficiency test
B)   Psychological test
C)   Structured interview
D)   Aptitude test
E)   Physical ability testF) C) and E)
G) A) and B)

Exam 16: Creating and Maintaining High-Performance Organizations

The primary focus of an HRM audit is on:

Correct AnswerverifiedShow Answer

Which of the following is a condition that contributes to high performance?

Correct AnswerverifiedShow Answer

Which of the following practices is most likely to enhance occupational intimacy?

Correct AnswerverifiedShow Answer

One way to measure HRM effectiveness is to measure a program's success in terms of whether it achieved its objectives and whether it delivered value in an economic sense.

Correct AnswerverifiedShow Answer

A high-performance work system is most likely to place employees in work teams where:

Correct AnswerverifiedShow Answer

Which one of the following is a selection method that organizations can adopt to identify employees who innovate,share ideas,and take initiative?

Correct AnswerverifiedShow Answer

According to research,organizations that introduce integrated high-performance work practices usually experience increases in productivity and long-term financial performance.

Correct AnswerverifiedShow Answer

What are the different conditions that contribute to the formation of a high-performance work system?

Correct AnswerverifiedCertain conditions underlie the formatio...View AnswerShow Answer

What is an HRM audit?

Correct AnswerverifiedAn HRM audit is a formal review of the o...View AnswerShow Answer

Performance management systems support organizational goals best if they:

Correct AnswerverifiedShow Answer

An organization's _____ usually makes most of the decisions about organizational structure.

Correct AnswerverifiedShow Answer

A learning culture creates the conditions in which managers:

Correct AnswerverifiedShow Answer

Discuss how recruitment and selection practices contribute to high performance in an organization.

Correct AnswerverifiedAt a high-performance organization,recru...View AnswerShow Answer

People experience occupational intimacy when they love their work,when they and their co-workers care about one another,and when they find their work meaningful.

Correct AnswerverifiedShow Answer

The most popular way to empower employees is to design work so that it can be performed single-handedly by individuals.

Correct AnswerverifiedShow Answer

Generally speaking,_____ bring(s) networks of people together to collaborate on projects,solve problems,or socialize.

Correct AnswerverifiedShow Answer

How can the HR department of an organization meet the needs of employees?

Correct AnswerverifiedShow Answer

Which of the following is a business indicator of the success of the training programs implemented by the HR department of an organization?

Correct AnswerverifiedShow Answer

Discuss the concept of occupational intimacy.

Correct AnswerverifiedSome organizations are moving beyond con...View AnswerShow Answer

As an element of a high-performance work system,_____ determine(s) how the details of the organization's necessary activities will be grouped,whether into jobs or team responsibilities.

Correct AnswerverifiedShow Answer

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Correct Answer
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Certain conditions underlie the formatio...
View Answer

Correct Answer
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An HRM audit is a formal review of the o...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
At a high-performance organization,recru...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Some organizations are moving beyond con...
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Correct Answer
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