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In companies that are ethical and successful,the owners are the only stakeholders who are responsible for the actions of the company.

A) True
B) False

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_____ is a systematic,planned effort to attract,retain,develop,and motivate highly skilled employees and managers.


A) Work flow analysis
B) Job analysis
C) Conjoint analysis
D) Talent management
E) Performance management

F) A) and E)
G) D) and E)

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At the most basic level,HR managers fulfilling the role of _____,carry out particular HR functions such as handling the selection,training,or compensation of employees.


A) business allies
B) cultural stewards
C) talent managers/organizational designers
D) operational executors
E) credible activists

F) A) and C)
G) A) and B)

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As a _____,the HR manager should know the ways that people join the organization and move to different positions within it.


A) strategy architect
B) cultural steward
C) talent manager
D) business ally
E) credible activist

F) A) and E)
G) A) and D)

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The _____ is the primary professional organization for HRM that provides education and information services and is also the world's largest human resource organization.


A) Strategic Human Resource Management
B) Recognition Professionals International
C) Society for Human Resource Management
D) Human Resource Certification institute
E) Human Resource Professionals Association

F) B) and D)
G) B) and C)

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In organizations with a sustainable strategy,the HR departments focus on employee development and empowerment rather than short-term costs.

A) True
B) False

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Under the principle of "employment at will",the employer may terminate employment:


A) after two weeks' notice.
B) at any time without notice.
C) immediately after written notice.
D) only if the employee voluntarily resigns.
E) only if he cannot show just cause.

F) All of the above
G) C) and E)

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Human resources cannot be imitated.

A) True
B) False

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Human resource management is increasingly becoming a purely administrative function.

A) True
B) False

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An HR manager becomes a(n) _____ when she is so well respected in the organization that she can influence the positions taken by managers.This involves delivering results with integrity,sharing information,building trusting relationships,influencing others,providing candid observation,and taking appropriate risks.


A) administrator
B) cultural steward
C) recruitment manager
D) operational aide
E) trainer

F) None of the above
G) B) and D)

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The process of ensuring that employees' activities and outputs match the organization's goals is called _____.


A) job analysis
B) supply chain management
C) employee development
D) performance management
E) career planning

F) A) and B)
G) All of the above

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The HR activities are exclusively carried out by an HR specialist in small organizations.

A) True
B) False

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The parties with an interest in the company's success-typically,shareholders,the community,customers,and employees-constitute the _____ of a company.


A) market
B) stakeholders
C) management
D) personnel
E) strategic partners

F) A) and B)
G) A) and C)

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Companies following a low-cost strategy closely align their pay packages to the industry norms.

A) True
B) False

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Which one of the following responsibilities is specifically associated with the HR function of employee relations?


A) Conducting attitude surveys
B) Work analysis
C) HR information systems
D) Human resource planning and forecasting
E) Job design

F) C) and E)
G) A) and D)

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By keeping employees' personal records confidential,an employer respects their right of:


A) autonomy.
B) freedom of conscience.
C) equal opportunity.
D) freedom of speech.
E) privacy.

F) All of the above
G) B) and D)

Correct Answer

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If people believe their rights are being violated,they have the right to a fair and impartial hearing.This reflects the basic human right to:


A) lifetime employment.
B) privacy.
C) due process.
D) free consent.
E) freedom of conscience.

F) C) and D)
G) A) and B)

Correct Answer

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The HR function of maintaining positive employee relations primarily includes:


A) maintaining performance measures on outcomes.
B) offering training programs on effective teamwork.
C) selecting only those applicants that are referred by employees.
D) maintaining communication with union representatives.
E) planning employee pay and benefits.

F) A) and B)
G) A) and E)

Correct Answer

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The supervisors play a key role in employee relations as they are most often the voice of management for the employees.

A) True
B) False

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Discuss the HR responsibilities of supervisors.

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Although many organizations have human r...

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